Privacy & Policy
Who we are
Eastern Manor Group Limited (“Eastern Manor”, “we”, “us”) is a home builder and property developer based in Auckland, New Zealand. This policy explains how we collect, use and protect your personal information when you use easternmanorgroup.co.nz or contact us, in line with the Privacy Act 2020.
What we collect
We only collect what we need to respond to you and run our business.
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Contact details you give us: name, email address, phone number and, if relevant, your property address.
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Project information you share with us, such as your site, budget, timeframes and what you want to build.
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Messages you send through our contact form, email or phone.
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Website usage data collected automatically, such as pages visited, device type, browser and approximate location, through cookies and analytics tools.
You can browse the site without giving us any personal information.
How we use it
We use your information to:
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Reply to your enquiries and provide quotes, proposals and project updates.
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Deliver our services, including design, building, renovation and development work.
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Improve our website and understand how people use it.
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Meet our legal obligations, including building, consent and tax requirements.
We do not sell your personal information.
Who we share it with
We only share your information where it is needed to do the work or where the law requires it:
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Our contractors, consultants and suppliers involved in your project, such as architects, surveyors and sales agents.
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Service providers that host our website and email or handle enquiries, including Wix, which hosts this site.
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Councils and government agencies, where required for consents or by law.
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Professional advisers such as lawyers, accountants and insurers.
Some of these providers store data outside New Zealand. Where that happens, we take reasonable steps to make sure your information is protected to a similar standard as it would be here.
Cookies and analytics
Our website uses cookies and similar tools to make the site work and to see how it is used. These do not identify you personally on their own.
We use analytics tools that record pages visited, time on site and general location. You can block or delete cookies in your browser settings. Some parts of the site may not work as well if you do.
Storage and security
We store your information in secure, password-protected systems and limit access to people who need it for their work. We take reasonable steps to protect it from loss, misuse and unauthorised access, but no online system is completely secure.
We keep your information for as long as we need it for the purposes above, or as long as the law requires, then delete or de-identify it.
Your rights
Under the Privacy Act 2020 you can ask us for a copy of the personal information we hold about you, and ask us to correct it if it is wrong. Email us at info@easternmanorgroup.co.nz and we will respond within 20 working days.
You can also unsubscribe from marketing emails at any time using the link in the email or by contacting us.
If you are not happy with how we have handled your information, you can complain to the Office of the Privacy Commissioner at privacy.org.nz.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.